Returns
We are happy to accept items you wish to return! We feel strongly that when you hold a Wee Forest Folk in your hand, you will find them irresistible but if you don't, we will happily accept a return or exchange.
If your item was received broken or damaged, please email us asap at online@weeforestfolk.com. We will email you a return label to ship the piece back. Once received we will ship you a replacement. See our shipping policies for more information.
We will accept mostly any type of return/exchange. Please include a note with your name and/or order number and the reason for the return. Once received in good condition we will refund your purchase. We prefer the return to happen within 60 days of purchase.
Non-returnable items:
Shipping
To return your product, please mail your wee mouse to: 887 Bedford Rd., Carlisle, Massachusetts USA 01741.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.